Why is the contract term ongoing?

Collect and fully read the statements. There is a lot of fine print that is added to every statement, most of which have additions and changes to fees, fee structures and several additions that need to be looked into.

We continue to do a detailed analysis and check every rate and fee against both the current interchange timeline as well as your newly contracted rates. If we see any discrepancies, which happen more often than they should, we will reach out to the processor on your behalf and ask for an immediate credit. Many agreements call out that this must be done within 15 days of receipt of the statement so time is of the essence in order to get retroactive refunds.

We keep up with current trends, regulatory, compliance and other changes that impact your rates and fees and try to find opportunities for future savings as well as keeping the transparency of new rate and fee additions that are actually viable vs. many of the made up fees processors add without notice.

We continue to negotiate in both of our best interest to keep you costs low now and the foreseeable future. Consider it an insurance policy.

We are always available to talk processing, customer service, technology, integrations and assist with other challenges on the account and give guidance as a first line of defense when you need assistance with your account and don’t know where to begin.